Terms & Conditions

Welcome to Isle of Seeds, operated by CREATIVE FARMER LTD. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. Company Information

Isle of Seeds is operated by:

CREATIVE FARMER LTD
128 City Road
London, EC1V 2NX
United Kingdom

Email: support@isleofseeds.com

Phone: +44 330 828 5978

2. Eligibility

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You also agree that all information you provide is accurate and complete.

3. Products

We offer a wide range of flower, vegetable, herb, fruit, and other gardening seeds.

While we strive to ensure that product descriptions, photographs, specifications, and growing information are accurate, they are provided for general guidance only and may vary depending on growing conditions, climate, soil quality, cultivation practices, and other environmental factors.

Product images are for illustrative purposes only and may not exactly represent the final plant, flower, fruit, or vegetable.

4. Seed Performance Disclaimer

Seed germination and plant performance depend on numerous factors beyond our control, including storage conditions, weather, soil quality, watering practices, pests, diseases, and gardening methods.

For this reason, Isle of Seeds does not guarantee specific germination rates, crop yields, flowering performance, or plant growth outcomes unless expressly stated for a particular product.

5. Pricing

All prices displayed on our website are shown in the applicable currency for your selected market.

Prices may be updated at any time without prior notice. However, changes will not affect orders that have already been accepted and confirmed.

Applicable taxes, shipping charges, customs duties, or import fees (where applicable) will be displayed during checkout or remain the responsibility of the customer as required by local regulations.

6. Orders

Submitting an order does not constitute acceptance of that order.

We reserve the right to:

  • Accept or decline any order.

  • Cancel orders suspected of fraud or unauthorised activity.

  • Limit purchase quantities.

  • Refuse service where required by law.

If an order cannot be fulfilled after payment has been received, any applicable refund will be processed using the original payment method.

7. Payment

We accept secure payment methods displayed during checkout.

Payment must be successfully authorised before an order can be processed and dispatched.

We do not store your complete payment card information.

8. Shipping and Delivery

Shipping times, delivery estimates, and related information are outlined in our Shipping Policy.

Estimated delivery dates are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by customs authorities, courier services, weather conditions, or other events beyond our reasonable control.

9. Returns, Refunds and Cancellations

Our Returns & Refund Policy and Cancellation Policy explain the conditions under which products may be returned, refunded, or cancelled.

Please review these policies before placing your order.

10. Import Regulations

Customers are responsible for ensuring that seeds ordered from Isle of Seeds may legally be imported into their country or region.

Some countries may require permits, phytosanitary certificates, inspections, or may prohibit certain seed varieties.

We are not responsible for shipments delayed, rejected, confiscated, destroyed, or returned due to customs or agricultural import regulations.

11. Intellectual Property

All content available on this website, including text, graphics, logos, images, product descriptions, website design, trademarks, and other materials, is owned by or licensed to CREATIVE FARMER LTD and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Interfere with the operation or security of the website.

  • Upload malicious software or harmful code.

  • Attempt unauthorised access to our systems.

  • Misuse our content or intellectual property.

13. Website Availability

We make reasonable efforts to ensure that our website remains available and functions correctly.

However, we do not guarantee uninterrupted access and may suspend or modify the website for maintenance, updates, or operational reasons.

14. Limitation of Liability

To the maximum extent permitted by applicable law, CREATIVE FARMER LTD shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Force Majeure

We shall not be liable for delays or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, severe weather, pandemics, strikes, transport disruptions, government actions, customs delays, or failures of third-party carriers.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Any changes become effective immediately upon publication on our website unless otherwise stated.

Your continued use of the website constitutes acceptance of the updated Terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer protection laws in your country of residence provide otherwise.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Isle of Seeds
CREATIVE FARMER LTD
128 City Road
London, EC1V 2NX
United Kingdom

Email: support@isleofseeds.com

Phone: +44 330 828 5978